the process of working together

+ How do I get started?

To begin, kindly complete this intake form with details about your brand, products, content goals, and examples of inspiration. Within 48 business hours, I'll provide a fully personalized proposal tailored to your needs.

+What is your turnaround time?

Typically, the timeframe ranges from 10 to 21 days post-shooting, contingent on project scope. If you have specific date requirements, please specify in the intake form or as soon as possible, allowing me to accommodate accordingly.

+ What are your package prices?

Given the unique needs of each brand and project, every inquiry receives a custom quote. Please complete this form, and within 48 working hours, I'll furnish a personalized proposal.

+ What types of products do you photograph?

In general, I capture food, beverages, and various small-scale products like cosmetics, beauty items, supplements, apparel, jewelry, hair care, home decor, etc. If uncertain, don't hesitate to ask!

+ Do you provide creative direction or require a brief?

With a BA in Advertising, I'm adept at generating briefs and offering creative direction. During the intake form, you can specify if you have a brief or prefer me to create one tailored to your brand. We collaborate using Milanote to detail every aspect, ensuring your satisfaction before production begins.

+ What are your payment terms?

A 50% deposit (via bank transfer, Wise or PayPal) and a signed agreement confirm a date on the calendar for your photoshoot. The remaining 50% must be made before receiving the final files, when I send you a watermarked preview of the files to choose from among the contracted quantity.

+ What does the agreement detail?

Once the proposal is approved, I will send you an agreement to sign summarizing the contracted services, delivery times, and usage licenses.

+ What are usage licenses?

The usage license determines the scope of distribution for the publication of commissioned content. All my proposals include a standard usage license, which allows usage on social networks (both organic and advertising), in email marketing, and on website. Other usage licenses, such as point-of-sale advertising, public street advertising (billboards, buses, posters, etc.), print advertising (magazines, newspapers, brochures, etc.), and packaging, require a separate fee. If you wish to acquire special licenses, please let me know in the intake form so I can add them to your proposal.

+ Do you collaborate with international brands?

Absolutely! I work remotely at all times. Simply dispatch your products to my studio in Pergine Valsugana, northern Italy, and I'll manage the rest.

+ What becomes of my products after the shoot?

If you want your products back after the final delivery of the images, please include a pre-paid return or order a courier to pick the package from my studio. Otherwise your products will be storaged in my studio for up to 3 months in case you want to order a new session.

+ Are revisions included in your packages?

Yes, 1 revision is included for color correction. A free reshoot is also included if I made a mistake on my side. However, in case you want to change the style of images or you forget to mention a specific requirement for photos, reshoot fee will apply.

+ Is a refund possible?

Given the nature of the work, returns aren't available. During Pre Production, each shoot detail is subject to your approval or modifications, minimizing room for errors. In cases with valid reasons, reshoots can be requested.

+ Can I obtain the RAW files?

No, RAW files remain unfinished assets lacking the final touch of my magic. The retouching phase is essential to fulfill my vision and deliver the polished, striking look your products deserve.